Accessible websites for ethical and sustainable charities and businesses

I work with small charities, community groups, and values-led businesses who need their websites to be clear, reliable, and properly looked after, without pressure, jargon, or unnecessary complexity.

Find out how I work
cartoon image of jackie at her laptop with her two little dogs peeping over the desk

Accessible websites for ethical and sustainable charities and businesses

I work with small charities, community groups, and values-led businesses who need their websites to be clear, reliable, and properly looked after, without pressure, jargon, or unnecessary complexity.

Find out how I work
cartoon image of jackie at her laptop with her two little dogs peeping over the desk

My ethos

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If you are unsure whether you need a new website, ongoing support, or nothing at all, you are in the right place. My work starts with understanding what you already have and helping you make sensible decisions, not selling you something you do not need.

Starting with the right questions

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Do you really need a new website?

It’s common to feel unsure about what your organisation actually needs from its website. Some people come with an existing site that feels hard to manage or risky to change. Others are starting from scratch and want to be confident they are doing the right thing from the outset.

I help organisations step back and decide what will genuinely make things easier – whether that’s training staff to manage the site themselves, taking care of the website for them, or, where there’s a clear reason, planning a new site.

The aim is not to do more than necessary, but to make sensible choices that fit your capacity now and over time.

How I help organisations decide what their website needs
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What we do

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Training and advice

Have you delved into the WordPress world and don't know where to go next? Are you overwhelmed by the amount of information out there?

Maybe you've taken over a site from someone else and you can't find your way around?

Find out more about how we can help you to master your own website.

Find out more about bespoke training

Managed hosting for WordPress

Your website is a vital part of your business, and keeping it secure, accessible, and running smoothly shouldn’t be a worry. My managed hosting gives you peace of mind, taking care of all the updates, security, and maintenance so you can focus on what matters most—your mission. Find out more about my managed hosting and let me handle the rest.

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Best Website designers in North Tyneside

Accessible web design for charities and ethical organisations

Based in Wallsend, just to the east of Newcastle upon Tyne, I offer high quality, bespoke web design services and WordPress training to charities and small businesses throughout Tyneside, North East England, and beyond.

I work with charities, not-for-profits, social enterprises, and values-led small businesses to help them build and maintain websites that are clear, accessible, and sustainable over time. I’ve been doing this since 2014, so I understand both the practical and organisational challenges of getting online and keeping things running smoothly.

Support can be as light-touch or as hands-on as you need – from small tweaks and staff training, through to ongoing website care, or a full branding and website project where there is a clear reason for one. The aim is always to end up with a website that fits your organisation’s needs and capacity, not something more complex than necessary.

Accessibility is a core part of how I work. I’m committed to making websites usable by as many people as possible, and to helping organisations understand what good accessibility looks like in practice.

Find out more about:

Web design for ethical and sustainable businesses
Web design for charities and not-for-profits

"I love working with Jackie"

I love working with Jackie - she is professional, talented and actually cares! Accessibility is so important in today's business and charitable worlds, as is having access to have a great website - so many charities and start ups with purpose struggle to have this, so Jackie's offering is a godsend to many!

Antonia Brindle

Need a website fast? Try our starter websites

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Affordable, accessible, and superfast to launch our starter websites are ideal for small charities and ethical businesses on tight timelines.

  • Pre-built, accessible WordPress templates

  • Quick setup with minimal input required - just send us your copy, images and brand colours and we'll do the rest

  • Tailored for charities, community groups, or ethical and sustainable businesses

  • Includes basic training and web hosting

Learn more about our template websites
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Confused about all those techie terms?

Worry no more - this free ebook explains it all

front page of the bookley definitions of commonly used web related terms
Download the ebook now

Case studies

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The RW Mann Trust

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Cleveland Family History Society

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Heads Up CIC

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Friends of St George’s, Cullercoats

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Beach Access North East

Norton Hive Library and Community Hub

Norton Hive

Check out my Blog for hints, tips and useful information

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Do you actually need a new website?

It's very common for organisations to feel uncertain about what their website needs, or even whether it needs anything at all. Some people come to me with an existing site that feels fragile, outdated, or difficult to manage. Others don't have a website yet and are trying to work out...
thank you for helping me celebrate my 10th business anniversary

Final Offer: Just for My Existing Clients

As July comes to a close, so does my 10-year anniversary giveaway campaign - and I just want to say a big fat thank you. Over the past month, I've shared nine carefully chosen offers to mark ten years of Jackdaw Web Design. This week, I'll make that 10. Each...
image of a desktop with a mouse, keyboard and a short todo list saying accessibility usability performance next steps

Not sure what’s working on your website? Try one of these free reviews

If you're not sure whether your website still does what you need it to, you're not alone. Maybe you're wondering: Is it still fit for purpose? Is it accessible enough? Why has the contact form gone quiet? As part of my 10th anniversary celebrations, I'm offering three free ways to...
screenshots of the template websites

Template website vs bespoke build. Which is right for you?

When it's time to create a new website for your charity, not-for-profit or ethical business, one of the first decisions you'll face is whether to go for a template-based website or a bespoke build. Unfortunately, there's no one-size-fits-all answer - it depends on your goals, budget, and how much control...
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Thinking of changing web support provider? Now’s the time.

If your current website support feels unreliable, unresponsive, or just a bit too vague, you're not alone. Over the past 10 years, I've heard the same stories again and again: "We haven't heard from our developer in months." "We don't know who's looking after the site." "We just need someone...
celebrating ten years of accessible web design

10 Years of Jackdaw: Celebrating with 10 Website Giveaways

This July marks 10 years since I launched Jackdaw Web Design. When I moved from a career in corporate IT into life as a self-employed web designer my goal was simply to make enough money to live my best life. I didn't want to rule the world of web design,...