I initially asked Jackie to provide hosting for my website but quickly realized I needed an expert to help me when I get stuck so now she provides hosting and support for my website. Jackie knows how to sort out problems or where to find out how to fix it if she doesn't. She always responds quickly and is always happy to help me. I highly recommend Jackdaw Web Design.
Are you fed up with spending your precious time looking after your website? Would you rather be on the beach with your loved ones than stuck in from of a computer screen? The simple solution is to let us look after your site for you.
We have a comprehensive support package which is aimed at keeping your site up and running and safe and secure for both you and your customers
Prices start at just £25 per month for sites built by us, or £35 per month for brochure sites not built by us, including web hosting. If you have a more complicated site such as an ecommerce site, just get in touch and we'll give you a quote.
Our WordPress Support Packages include all of this
Backups are critical to your site security, so we take them very seriously indeed.
Why? Because if you lose your site for any reason (like your host having a power outage) you can restore it in seconds from a backup. Or if it's hacked, you can quickly get it back by restoring from the last clean backup.
For this reason, all Jackdaw supported websites are backed up to secure cloud storage daily for a week, weekly for a month and monthly for six months.
Regular updates are almost as critical as backups, so we update all our sites at least weekly, usually within 24 hours of the update being released.
This means that as well as having access to any new functionality, your site will have increased security by having any vulnerabilities patched as soon as possible.
Regular updates include WordPress core files, themes and plugins.
FIREWALL AND ANTIVIRUS
Every site supported by Jackdaw Web Design has the Wordfence antivirus and firewall plugin installed and protecting your site 24x7.
Wordfence is arguably the most comprehensive WordPress security solution available. We'll configure it for you so that you get the best possible protection, and we monitor it constantly so that we can prevent any malicious activity as soon as possible.
As well as monitoring your site for any malicious attacks, we also monitor it to make sure it's up and running.
It might be down because of a problem with the host, or maybe because a plugin update failed. Whatever the reason, we'll pick up the problem within 24 hours at the most and get you back up and running as soon as we can.
Most of the stuff we do to look after your site should be invisible to you - you'll only notice when things go wrong.
So how do you know we're doing everything we say we will? Simple - we send you a monthly report. Currently the report only tells you what's been updated but we're working on adding more information in for you.
As well as all of that, our support and maintenance contract includes:
- Hack clean ups
- Web hosting worth £60 per year
- A Let's Encrypt SSL certificate (though there is a charge for the initial installation)