Accessible websites for ethical and sustainable charities and businesses

I work with small charities, community groups, and values-led businesses who need their websites to be clear, reliable, and properly looked after, without pressure, jargon, or unnecessary complexity.

Find out how I work
cartoon image of jackie at her laptop with her two little dogs peeping over the desk

Accessible websites for ethical and sustainable charities and businesses

I work with small charities, community groups, and values-led businesses who need their websites to be clear, reliable, and properly looked after, without pressure, jargon, or unnecessary complexity.

Find out how I work
cartoon image of jackie at her laptop with her two little dogs peeping over the desk

My ethos

Jackdaw home_navy line

If you are unsure whether you need a new website, ongoing support, or nothing at all, you are in the right place. My work starts with understanding what you already have and helping you make sensible decisions, not selling you something you do not need.

Starting with the right questions

Jackdaw home_navy line

Do you really need a new website?

It’s common to feel unsure about what your organisation actually needs from its website. Some people come with an existing site that feels hard to manage or risky to change. Others are starting from scratch and want to be confident they are doing the right thing from the outset.

I help organisations step back and decide what will genuinely make things easier – whether that’s training staff to manage the site themselves, taking care of the website for them, or, where there’s a clear reason, planning a new site.

The aim is not to do more than necessary, but to make sensible choices that fit your capacity now and over time.

How I help organisations decide what their website needs
""

What we do

Jackdaw home_navy line
Jackdaw-10

Training and advice

Have you delved into the WordPress world and don't know where to go next? Are you overwhelmed by the amount of information out there?

Maybe you've taken over a site from someone else and you can't find your way around?

Find out more about how we can help you to master your own website.

Find out more about bespoke training

Managed hosting for WordPress

Your website is a vital part of your business, and keeping it secure, accessible, and running smoothly shouldn’t be a worry. My managed hosting gives you peace of mind, taking care of all the updates, security, and maintenance so you can focus on what matters most—your mission. Find out more about my managed hosting and let me handle the rest.

Jackdaw pink_security
Jackdaw pink_customising

Best Website designers in North Tyneside

Accessible web design for charities and ethical organisations

Based in Wallsend, just to the east of Newcastle upon Tyne, I offer high quality, bespoke web design services and WordPress training to charities and small businesses throughout Tyneside, North East England, and beyond.

I work with charities, not-for-profits, social enterprises, and values-led small businesses to help them build and maintain websites that are clear, accessible, and sustainable over time. I’ve been doing this since 2014, so I understand both the practical and organisational challenges of getting online and keeping things running smoothly.

Support can be as light-touch or as hands-on as you need – from small tweaks and staff training, through to ongoing website care, or a full branding and website project where there is a clear reason for one. The aim is always to end up with a website that fits your organisation’s needs and capacity, not something more complex than necessary.

Accessibility is a core part of how I work. I’m committed to making websites usable by as many people as possible, and to helping organisations understand what good accessibility looks like in practice.

Find out more about:

Web design for ethical and sustainable businesses
Web design for charities and not-for-profits

"I love working with Jackie"

I love working with Jackie - she is professional, talented and actually cares! Accessibility is so important in today's business and charitable worlds, as is having access to have a great website - so many charities and start ups with purpose struggle to have this, so Jackie's offering is a godsend to many!

Antonia Brindle

Need a website fast? Try our starter websites

Jackdaw home_navy line

Affordable, accessible, and superfast to launch our starter websites are ideal for small charities and ethical businesses on tight timelines.

  • Pre-built, accessible WordPress templates

  • Quick setup with minimal input required - just send us your copy, images and brand colours and we'll do the rest

  • Tailored for charities, community groups, or ethical and sustainable businesses

  • Includes basic training and web hosting

Learn more about our template websites
screenshots of the template websites

Confused about all those techie terms?

Worry no more - this free ebook explains it all

front page of the bookley definitions of commonly used web related terms
Download the ebook now

Case studies

Jackdaw home_navy line
screenshot of the r w mann trust website

The RW Mann Trust

Screenshot of Cleveland family history website

Cleveland Family History Society

heads up cic

Heads Up CIC

friends of st georges cullercoats

Friends of St George’s, Cullercoats

Screenshot of the Beach Access North East website

Beach Access North East

Norton Hive Library and Community Hub

Norton Hive

Check out my Blog for hints, tips and useful information

Jackdaw home_navy line
cartoon image showing all sorts of barriers to the world for disabled people and the words a world without barriers

What’s the problem with accessibility overlays?

What are overlays? Accessibility overlays are a type of accessibility tool that can be added to a website to provide features such as increased font size, contrast, and text-to-speech. However, an accessibility overlay doesn't make an accessible website. Why are they not fully accessible? The main concern with overlays is...
blog placeholder

Keeping your IT secure

It goes without saying that we are living in very uncertain times. The last two years plus the terrible situation in Ukraine have left us all feeling, at best, unsettled and, at worst, terrified. None of us know what the future will hold or how the world will change in...
blog placeholder

What it’s like to work with Jackdaw Web Design.

The brief: Turn thingumies and whatsits from a self-confessed technophobe with a vision for an inclusive and accessible website into a real thing. Sandra Coulter from Silverline Memories gives us an insight into working with Jackdaw Web Design to transform their service to be pandemic proof and a lifeline for...
picture of a blind asian woman in a blue and black dress using a screen reader

Making your website work better with screen readers

My last post was all about getting text to look clear for people with visual impairments, so this time I’m going to take it one step further and talk about making your website work better with screen readers, and with virtually no technical knowledge. I should qualify that by saying...
dictionary definition of legibility: the fact of being easy to read, or the degree to which something is easy to read

How to make your website more legible

  When it comes to website accessibility, most people’s first thought is that it means catering for visitors who use screen readers. Whilst this is true (and will be something I discuss in another post), designing for accessibility also includes designing for those with more minor visual impairments. For example:...
photo collage of all sorts of different people

What sort of people is web accessibility for?

Website accessibility is usually (at least in the UK) seen as an optional, and often expensive, add-on that website owners think doesn’t apply to them because they don’t supply products or services to the “disabled” community. The official WCAG definition of web accessibility is making sure that “websites and web...