Thursday 23rd Jan
Today didn’t start well. I had an upsetting call from a customer who has been getting emails from people telling her that her website is insecure and the server files are amendable from within the browser. They’re not. It’s a scam. But even if they were (they’re not) and they got hacked (they won’t) it would be my responsibility and my cost to fix the consequences as per the terms of my support contract so she really does have nothing to worry about. I hate scammers like that. They caused her a great deal of upset and worry and made me lose a morning double-checking that I was absolutely right and then explaining to her why there is no risk.
So to cheer myself up, I booked my holiday (Oban again – can’t resist the place) and tickets to see Kynren. I’ve not seen Kynren before, but I’m really excited, even though it isn’t until September. I have friends coming up for a few days so we’ll also be heading up to Edinburgh for the Fringe. I can’t wait.
I then sent out a proposal for a site for a welder. I always procrastinate when I have to write a proposal (doing that now if I’m honest with myself) because I’m never sure if I what I propose is what they want to hear, and then there’s the fear that they’ll say no. But I’m getting better as my hit rate improves. Plus I’ve learned some very hard lessons where I lost a couple of jobs simply because I took too long to get the proposal out. That really wasn’t a good feeling. I’m really hoping I get the job for the welder’s site, it’s going to be a really lovely one to do. The content will be written be Lesley and it will be my first chance to use a video as a banner, which will really showcase his skill and expertise.
After lunch (no walk this time – boo!) I finished the design and most of the build for a local history blog, and sent it to the customer for approval. I hope she likes it. It’s a simple blog site with a tarted-up Home page and styling based on her logo, but it’s one of my favourites to date. It’s always nerve-wracking when you wait for customer feedback. Thankfully, I’ve only ever had one site completely rejected, which isn’t a bad hit rate at all.
I then replied to an email about turning a catalogue site for a school uniform supplier into an online shop. That’ll be a big job but it needs to be done as the schools are demanding it. I’ll need to go and see her so we can sit down and talk about what’s involved to get the most cost effective solution we can. Hopefully should be able to do that next week, so that’ll be a nice run out.